My two sisters and me were so fortunate to have had Pauline recommended to us by my work colleague. Among all the stress of Dad’s hospitalisation, COVID restrictions (including no hospital visitors), and one of us living interstate, Pauline came in to help us with so much care and compassion. She spent hours with us in a teleconference to hear everything that we felt was most important to Dad, but also what was most concerning and important to us. She considered all of these things and went in to bat for us, managing to secure our number one facility at a much-reduced price.

We could not have survived this incredibly difficult time in Dad’s life, heightened by pandemic restrictions, without Pauline. Clearly it was the best money ever spent; however, Pauline is not about herself and genuinely advocates for the people who are at a loss as to how the aged care system works. We cannot recommend her highly enough.

I met Pauline Healy at an event …  As I listened to her, I thought of the hundreds of clients and families who had struggled to find their way through the red tape associated with future planning, age care facilities and the transitioning of parents, loved ones.

Here was a master of her craft, someone who cared deeply, someone who knew the ropes. Our questions of “how” disappeared to be replaced with who, what, where, when. Pauline guided us making the process simple during this emotional time. If you need or know anyone else at the stage of transition, I highly recommend Pauline, she has been a rock! Holding space, supporting, listening, directing, taking charge as need be. Thank you!

Pauline helped me arrange AgedCare for my father, who has late stage dementia.

Pauline was extremely kind and patient with my mother, who was in complete denial about the severity of his condition. Pauline was able to calm mum down and guide her to make the right decision for everyone. Dad is now very happy living his best life in a beautiful suite in my mother’s preferred AgedCare Facility. Everyone is less stressed and a lot happier. I couldn’t have managed his transition without Pauline’s care and unwavering support. My entire family will be forever grateful for the help she provided us in our time of need.