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“We couldn’t have done this without Pauline Healy”
Well placed care client testimonials
We cannot thank Pauline enough. She saved our family an enormous amount of time, money and stress during what was an extremely difficult time.
After mum suffered a stroke, she was admitted to hospital and was unable to return home. We had no idea how to choose a suitable age care home or navigate the complex financial side of the process.
That’s where Pauline stepped in. She liaised with the hospital, established a clear timeline, arranged visits to appropriate aged care homes, explained every step of the process and organised a financial adviser who specialises in aged care.
Once we had chosen a home, Pauline negotiated the entry price and arranged additional services for mum.
Her knowledge, compassion, professionalism and genuine care made an overwhelming situation so much easier for our family. We are so great full for everything Pauline did for us and would not hesitate to recommend Well placed care to anyone needing help navigating the aged care system.[Pauline] saved us thousands in care fees and financial support for managing mums assets.
When my elderly mother had a fall that put her in hospital and finally realised she could no longer manage at home My siblings and I had no idea what to do. I was recommended to Contact Pauline by a friend and couldn’t be happier 💛. She gave us the valuable guidance that was able to get her into care straight from hospital which was such a relief for our family. And also saved us thousands in care fees and financial support for managing mums assets. Without Pauline we would probably still be bumbling though the System. Mum back at home and the family totally stressed. I would highly recommend Pauline Healy Well Placed Care to any who finds themselves in a similar situation.
I’ve had the pleasure of working with Well Placed Care and highly recommend their exceptional service.
Pauline Healy offers a complete end-to-end service, providing clear, compassionate guidance and saving clients tens to hundreds of thousands of dollars through skilled negotiation. She takes the time to understand each loved one’s unique needs, offering tailored solutions and handling everything from care options to paperwork and liaising with providers. With additional services like vendor advocacy and financial advisers, Pauline’s expertise and attention to detail make navigating the aged care system much easier and less stressful.
Pauline Healy is our magic wand.
At least that is how I know her. Having Pauline’s professional advocating experience available meant caring for my dementia suffering wife was an easier journey than it would have been otherwise. Attending to a primary carer’s day to day demands regularly impacts on the ability to maintain the constant care the cared for needs. For the uninitiated, carers can frequently encounter frustration and confusion when proceeding into the aged care system. It is unnecessary, and it can be a tough and lonely experience going it alone. All this changes with Pauline Healy of Well Placed Care’s guidance and service.
Among Well Placed Care’s services, Pauline makes problem solving appear effortless. I was fortunate to witness this on several occasions. Pauline solved difficult issues in an hour or two in what would have taken me a week or more to achieve alone.
Well Placed Care still remains for us to this day as the most important link in the help chain needed to make our journey as smooth, successful, stress free and cost effective, as possible. There is no one I can recommend more who can steer you along your journey better. Engage Well Placed Care’s services and you will not be disappointed. Doing so, will help you be better placed to care for those you care for.
Thank you for all your effort Pauline.
Pauline is the person I didn’t know I needed!!…
I was struggling with the Age Care system as it was something I’ve never needed to navigate before. Pauline stepped in straight away, explaining the steps we needed to follow and taking the pressure off my shoulders. She booked appointments, liaised with Age care homes. She also helped me get in touch with a financial advisor and an end of life specialist. I can’t thank her enough, not only was she kind and understanding she was professional and efficient. My dad is in a wonderful facility now and it is all because of Paulines help and knowledge of the Age Care sector.
Well placed care is a service I highly recommend. C Turco
In aged care it is a tender time for loved ones”
I reached out to Pauline knowing that she had experience in the age care industry for my mother many years ago, since I have also referred her over and over and she always surpassed my expectations in her services.
In age care it is a tender time for loved ones and I believe that there are many services out there offering a free support, however they are not knowledgeable, experienced or have the tools to provide the best support for loved ones and are ultimately left stressed & disappointed. Pauline’s 13 year of experience will give you peace of mind with the right support and care. I highly recommend her!“We highly recommend Well Placed Care.”
Pauline’s unique blend of professionalism, kindness and caring. We live abroad and in all zoom and in-person meetings, Pauline was both attentive and no-nonsense in narrowing down the issues and needs.
She was able to place our mother and her partner very swiftly in a beautiful home which suited them down to a T. Her deep understanding of the industry and insider’s knowledge helped us on all fronts, including the site visits, the room match and the admissions process itself. I was personally extremely impressed with her skills in handling a wide range of complex personalities.
We couldn’t believe how easeful the whole process was given that we had heard from many friends and family that this would be a very complicated landscape to navigate.
Thank you Pauline for going way beyond our expectations and ensuring peace of mind for all of us with your lovely calm clarity.”Highly recommend her!!”
“Pauline was a pleasure to work with during a very difficult and emotional time for our family. Pauline is extremely knowledgeable, compassionate and caring and really took the time to understand our needs thoroughly. Highly recommend her!!”
Well Placed Care in the Media
Well Placed Care founder Pauline Healy has been featured on the Health, Wellbeing & Lifestyle TV show to discuss the process of finding different aged care solutions and how an advocate can assist you in that decision.
Finding the right aged care option for you.
I’m looking for…
Pauline listened to our family’s needs & wants for our father- & sprung into action.
She was there to continuously communicate & advocate professionally & accordingly. Her proactive nature achieved the best results & our dad has transitioned with the understanding that this was the best option to be safe & happy.
We can not recommend Pauline’s service highly enough. Thank you Pauline from all of us xxx
Like so many other families that have a loved one with Dementia, my sisters and I had left things until they had hit crisis mode before we came to the difficult realisation that our mum could no longer live alone safely after our father passed away a few months earlier. We initially tried to find care ourselves but were soon totally confused by all the different pricing models and we were totally shocked that not all care facilities were accredited. It was also a difficult time as not all of us were at the same point in accepting that mum’s care needs were greater than we could continue to provide living 4 hours away and it was then a friend introduced me to Pauline. To say that she was a god send is an understatement. Pauline not only managed to find a suitable facility conveniently located for all of us to travel too but she also was able to negotiate on price but most importantly, was able to get us all on the same page with empathy and compassion. It has been more than 4 years now since we engaged Pauline’s services so this review has been a long time coming but with mum’s condition deteriorating further and being able to keep her in the same facility which has now become her home, we are so very grateful for the service that Pauline provided to us all those years ago. We can not recommend Pauline’s service highly enough. Thank you Pauline from all of us xxx
We cannot recommend Pauline highly enough.
My two sisters and me were so fortunate to have had Pauline recommended to us by my work colleague. Among all the stress of Dad’s hospitalisation, COVID restrictions (including no hospital visitors), and one of us living interstate, Pauline came in to help us with so much care and compassion. She spent hours with us in a teleconference to hear everything that we felt was most important to Dad, but also what was most concerning and important to us. She considered all of these things and went in to bat for us, managing to secure our number one facility at a much-reduced price.
We could not have survived this incredibly difficult time in Dad’s life, heightened by pandemic restrictions, without Pauline. Clearly it was the best money ever spent; however, Pauline is not about herself and genuinely advocates for the people who are at a loss as to how the aged care system works. We cannot recommend her highly enough.
Pauline guided us making the process simple during this emotional time.
I met Pauline Healy at an event … As I listened to her, I thought of the hundreds of clients and families who had struggled to find their way through the red tape associated with future planning, age care facilities and the transitioning of parents, loved ones.
Here was a master of her craft, someone who cared deeply, someone who knew the ropes. Our questions of “how” disappeared to be replaced with who, what, where, when. Pauline guided us making the process simple during this emotional time. If you need or know anyone else at the stage of transition, I highly recommend Pauline, she has been a rock! Holding space, supporting, listening, directing, taking charge as need be. Thank you!
I cannot recommend Pauline highly enough. Don’t try and manage this stage of life without her.
Pauline helped me arrange AgedCare for my father, who has late stage dementia.
Pauline was extremely kind and patient with my mother, who was in complete denial about the severity of his condition. Pauline was able to calm mum down and guide her to make the right decision for everyone. Dad is now very happy living his best life in a beautiful suite in my mother’s preferred AgedCare Facility. Everyone is less stressed and a lot happier. I couldn’t have managed his transition without Pauline’s care and unwavering support. My entire family will be forever grateful for the help she provided us in our time of need.
