About Pauline from Well Placed Care
For the last decade, I have worked as an aged care placement consultant. This means understanding various sensitive areas of health and aged care, and gaining a true understanding of the complexities of change of life transition.
I am a valued and trusted advocate within the industry. I offer an Independent, professional and caring service that has helped many families secure the most appropriate care, discounted fees and shorter wait times in their chosen facility.
My aim is to look after and support the needs of families and their loved ones by simplifying and negotiating the transition into aged care.
“ Before contacting Well Placed Care, my family and I were overwhelmed and confused by the process of placing our mum into aged care. Pauline came to our home and explained the process really well. She took all our stress and confusion away. Mum now has a new home and is really happy there. At a much lower price than we were expecting.
We couldn’t have done it without her! ”
“ Pauline made the transition into care fast, and pain free. We were especially appreciative of her wealth of knowledge when it came to finding the right home for our dads needs. Everything became straightforward and easy to understand once we chose to use Well Placed Care, and now Dad is settled and happy in a lovely facility close to home.
Thanks again. ”
“ Pauline was so good with us when we were having difficulties navigating the road to placement, and coming to an agreement between myself and all my siblings. It was great peace of mind to have the personal touch and support when making decisions regarding mum and dad’s care. Pauline definitely had their best interests in mind and was able to find a beautiful facility that we were all happy with. She was also able to lower the price which helped matters. ”
“ My Aunt is so happy now since moving to a facility suggested by Pauline at Well Placed Care. She coordinated the transfer very quickly. She negotiated a better price for her, closer to home and family members, and Margaret feels really well looked after now. Pauline went above and beyond our expectations, and we would recommend to use this service to anyone contemplating care for their loved one. ”
“ When my Mother was assessed in hospital and told she couldn’t return home, I had no idea what to do. The social worker highly recommended Well Placed Care through her dealings with them. I met with Pauline and within the week everything was sorted. She is so thorough and works fast. Mum and I are so grateful for everything we can’t thank her enough. ”
“ If anyone’s families are overwhelmed, trying to care for their loved one and navigate the minefield of road blocks, red tape etc by the entire Aged care sector Centrelink etc…… please engage Pauline on your behalf . She is the most caring, capable, ” angel on legs”. Her professionalism and determination to provide a suitable solution for families is second to none.
After an absolute roller coaster of hell, Pauline was able to place my beautiful father in a facility within only a few short weeks. After him experiencing substandard care in another facility for far too many weeks. Thank you Pauline for your compassion, empathy, support and commitment in what has been a very challenging and emotional situation…. I am eternally grateful and so is dad. ”
“ We were very fortunate to be recommended to Pauline and Well Placed Care by a good friend who had also recently found it necessary to utilise her services in the placement of a loved one. Prior to this, I had never known such a service existed. Making the decision to place a parent into care is one of the most difficult moments in life, ever. The emotional toll, together with the overwhelming complexity of this “unchartered territory” was enormous.
Being recommended to Well Placed Care was the best thing that could have happened to our family and more importantly, to Mum. Pauline was empathetic, warm and engaging and totally professional. Pauline implicitly understood what needs we required for Mum and how to address this, to achieve the best outcome for Mum. Everything happened so quickly. Her assistance in negotiating with the Aged Care Facility and filling out endless forms was immense. Mum’s transition to care was seamless and timely.
Without a doubt, engaging the services of Well Placed Care was the best decision and investment the family ever made. It changed our lives and more importantly, Mum’s life for the better. I have had no hesitation in recommending Pauline to several friends and colleagues, who have then gone on to engage Well Placed Care’s services as well. ”
“I met Pauline Healy at an event … As I listened to her, I thought of the hundreds of clients and families who had struggled to find their way through the red tape associated with future planning, age care facilities and the transitioning of parents, loved ones.
Here was a master of her craft, someone who cared deeply, someone who knew the ropes. Our questions of “how” disappeared to be replaced with who, what, where, when. Pauline guided us making the process simple during this emotional time. If you need or know anyone else at the stage of transition, I highly recommend Pauline, she has been a rock! Holding space, supporting, listening, directing, taking charge as need be. Thank you!”
Heather Joy Bassett